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Create a Hue account and link to your Hue bridge

Creating a Hue account and linking it to your Hue bridge allows you to control your Hue system over the cloud, useful when you are not connected to your own home WiFi network.

 

Create a new Hue account in the Hue app and link it to your Hue bridge

Make sure your phone is connected to the same Wifi network – the same router that your Hue bridge is plugged into – before getting started.

 

  1. Open the Philips Hue app and navigate to the “Settings” tab.
  2. Tap on “Out of home control”.
  3. Tap on “Log in or Sign in” .
  4. Tap on the “Create an account” button on the sign in page
  5. Enter your account details and make sure you are close by your Hue bridge when you tap on “Continue”
  6. After tapping “Continue” you will see a screen where you need to press the middle (round) button on your Hue bridge. Press it within the 60 second countdown.
  7. Your account is now linked to your Hue bridge and the Hue app should be signed in to your new Hue account.
  8. Don’t forget to verify your Hue account using the email that was sent to the email address you provided.

 

Create a new Hue account from a Mac/PC and link it to your Hue bridge

Make sure your Mac or PC is connected to your home (WiFi) network -- the same router that your Hue bridge is plugged into -- before getting started.

 

  1. Go to “account.meethue.com” via your web browser.
  2. Tap on the “Create an account” button on the sign in page
  3. Enter your account details and make sure you are close by your Hue bridge when you tap on “Continue”
  4. After tapping “Continue” you will see a screen where you need to press the middle (round) button on your Hue bridge. Press it within the 60 second countdown.
  5. Your account is now linked to your Hue bridge.

 

Link an existing Hue account to your Hue bridge

Make sure your device (phone/computer) is connected to the same (Wifi) network – the same router that your Hue bridge is plugged into – before getting started.

 

  1. Sign in to your Hue account
  2. Navigate to “Bridge” in the menu
  3. Tap or Click on “Add a bridge”
  4. Press the round button in the middle of your Hue bridge to link it to your Hue account

 

If you have trouble linking your Hue account to your Hue bridge

Make sure your device (phone/computer) is connected to the same (Wifi) network – the same router that your Hue bridge is plugged into – before getting started.

 

Make sure that the Hue bridge is fully operational by checking the 4 lights on top of the Hue bridge, all 4 should be lit up.

 

Make sure that your device (phone/computer) is not connected to a VPN service and that there are no firewalls in your network that block the Hue bridge from accessing the Internet.

 

If you are unable to control your lights when you are away from home

Make sure the Philips Hue app is signed in to your Hue account and the Hue account is linked to your Hue bridge (see above for steps).

 

Make sure your phone has an internet connection, the Philips Hue app should show “Connected via Cloud” when starting up.

 

Make sure that there are no firewalls in your network or VPN services that are blocking the Hue bridge from connecting to the Internet

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