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    When I open the Philips Hue app on my device I cannot identify or connect with my lights, what should I do?

    First, go in the Philips Hue app to 'Settings' > 'Light setup' > 'Add light' and select 'Search'. When the lights isn't found use the 6 digit serial nr which is printed on the Hue lights or Hue luminiares, by selecting '+ Add serial number' and follow onscreen instructions.
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