My Hue beyond does not respond to my Philips Hue app instruction, how can I reset my Hue beyond?

To reset a Hue beyond product, disconnect the mains for 10 seconds. For a Hue beyond Table model, use the little mains switch which is placed close to the mains lead.

For the ceiling and pendant version use the wall switch or, when a wall switch is not available use the house fuse box to disconnect the luminaire from the mains for 10 seconds.

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