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Entertainment
Entertainment support
Entertainment top related FAQs
Is a software update needed for the Hue lights and Hue bridge to have the best Hue Entertainment experience?
Where and how can I update my Hue system with the latest software for Entertainment?
Why is the entertainment feature only enabled for Philips Hue color capable lights?
Why do I need a Bridge V2 (square shaped bridge)?
Entertainment support by category
General
Entertainment general support
How does this entertainment streaming work?
Will there be an exchange program to update my V1 bridge for a V2 Hue bridge?
Where do I get the content from? How do I enable entertainment after creation of my entertainment group?
How can I recognize a “richer color” version bulbs?
What is the communicator in the Philips Hue app?
I have installed Philips Hue app 2.19 (or higher), where can I find the entertainment feature?
Can I activate multiple entertainment areas on one Hue bridge?
Setup
Entertainment Setup
Why do I need a Bridge V2 (square shaped bridge)?
Will entertainment feature work with Bridge V1 (round shaped)?
What do I need as consumer to enable this feature?
How many lamps can I use for the entertainment set-up?
How many entertainment set-ups can I run at once?
My Philips Hue Lights have a fixed location in my room (e.g. ground, wall, table, pendant, …), how can I position these in the app?
Do all lights present in the selected room need to participate in the entertainment experience?
Which lights are not suitable for Entertainment?
I have completed my setup in the app. What is the next step that I need to do?
Compatibility
Entertainment compatibility
Will this work with Philips Hue Ambilight TVs?
Can I control other lights when I am using entertainment?
Will entertainment also work with non-Philips Hue products?
For which typology of Philips Hue products can I enable entertainment?
Can I use Entertainment when I am away from home?
Can I do the Entertainment setup in the Philips Hue app using my iOS and/or Android phone/tablet?
Troubleshooting
Entertainment troubleshooting
Why, during the entertainment setup, are (some of) my Philips Hue or/and Friends of Hue lights not showing?
Why can’t I see the entertainment setup in my Philips Hue app?
I have installed the entertainment setup but I noticed that there is a delay in response towards the lights?
After updating the software to enable entertainment, I am not able to add the updated lights to the entertainment setup?
The entertainment update already takes up 24 hrs. Why does it take so long?
See our
Friends of Hue
Enjoy next level in Entertainment
Make your gaming experience more immersive by linking your Philips Hue lights to Razer Chroma™ equipment. Your lights will mimic the in-game effects for a full-room experience.
Discover Razer
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