Why is my credit card not accepted?

There are many reasons for a failed credit card transaction. Your card may have expired or reached its limit, or a credit card computer, either at our end or your bank's end, may have encountered a machine error.

If you do have related questions, you can contact the Meethue Support Call Center. Please provide them with any error message numbers you may have received, as well as the order number from the shopping basket.

Was this article helpful?